Patient Safety
TULIP’s foremost priority is patient safety. We leave no stone
unturned and pay attention to every detail and regulation to
ensure our patients’ safety across all our campuses. Our best
practices, coordinated with the expertise of our medical and
non-medical crew, ensure every patient’s safety. TULIPS provides
our patients with
- A safe, clean, and healthy environment
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Best-in-class technology adhering to industry standards of
safety and security
- Prompt response to their health care needs
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Caregivers who communicate clearly and effectively and answer
all the questions patiently and definitively to keep them as
informed as possible regarding their care and treatment
Prevention Of Infection
Many healthcar institutions around the world face the
problem of prevention of infection. At TULIPS, we have
regular training on preventing infection for our
doctors and paramedics. This helps us battle
infections and safeguard patients.
Medical Safety
Our responsibility as caregivers is something we take
very seriously to ensure that right medications are
administered and on time. Our system of checks and
counter balance enhances efficiency and transparency
to ensure medications are safely dispensed.
Measures adopted by TULIPS for patient safety
Patients must constantly wear their hospital ID Bands and ensure
that the patient name and medical record number (UHID number) are
correct. TULIPS staff members will regularly check the patient’s
ID Band before any procedure, or test is performed or dispensing
medicine, to ensure the right procedural care is given.
To provide a safe environment, patients are requested not to bring
electrical appliances, such as toasters, water heaters, electrical
ovens and so on for use in their rooms.
The attendant should accompany the patient to ensure enhanced
patient safety. Patients are requested to use the call bell to
reach the nurses for help and use safety features like handrails
on the beds and footstools while getting up and down from the bed.
Grab bars are provided in the restroom for aid, and safety belts
in the stretchers and wheelchairs to ensure complete safety.
Rights of a patient
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To respect his/her special preferences, spiritual and cultural
needs
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To respect his/her personal dignity and privacy during
examination, procedures, and treatment
- To get protection from neglect or abuse
- To maintain patient information confidentiality
- To seek an additional opinion regarding clinical care
- To complain and information on how to voice a complaint
- To get information on the expected cost of the treatment
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To get information on the attending doctor's name, care plans,
progress, and health care needs
- To obtain access to their clinical records
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To get information and education about their health needs.
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To obtain informed consent before blood and blood components
transfusion, anaesthesia surgery, initiation of any research
protocol, and any other invasive high-risk procedures/treatment.
Responsibilities of a patient
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To provide all personal and family health information needed to
provide appropriate care, including reporting if you are in pain
or require pain relief
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To participate to the best of your ability in making decisions
about your medication and treatment and to comply with the
agreed-upon treatment plan
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Politely question your physician or other care providers when
you do not understand any information or instructions
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Inform your physician or other care providers if you desire to
transfer to another physician, caregiver, or facility
- To be considerate of others receiving and providing care
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To comply with the facility policies and procedures, including
smoking, noise, and not exceeding the number of visitors
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To accept financial responsibility for health care services and
settle the bill promptly
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Taking responsibility for the safety of your valuables and
personal belongings