Patient Safety, Rights & Responsibilities
Our Patient Safety Promise
At Tulips Multispeciality Hospital, patient safety is our top priority. We follow strict national and international standards to provide secure, hygienic, and transparent care at our Sholinganallur facility.
With advanced technology and a dedicated team, we ensure a clean environment, clear communication, and prompt response—because your safety is our promise.
- A safe, clean, and hygienic hospital environment
- The use of cutting-edge medical technology that meets top safety standards
- Quick and appropriate response to all medical needs and emergencies
- Skilled caregivers who communicate compassionately and accurately
- Full transparency and consent before procedures or treatments
Infection Prevention & Control
Preventing infections is a top priority at Tulips. Our doctors, nurses, and paramedical staff undergo regular training in hospital infection control practices, including:
- Proper hand hygiene and sanitation
- Safe waste disposal protocols
- Use of personal protective equipment (PPE)
- Regular audits and sterilization checks in all patient care areas
Medical Safety Protocols
We have a robust medication safety system in place to ensure the right medicines are administered on time, every time. Our protocols include:
- Digital checks and validation before drug administration
- Barcode scanning of Hospital ID Bands (UHID) to confirm patient identity
- Cross-verification by nursing and pharmacy teams before procedures
- Staff accountability and documentation for every medication cycle
Patient Safety Guidelines at Tulips
To make your stay with us as safe and comfortable as possible, we request all patients and attendants to follow these guidelines:
- Always wear your Hospital ID Band and check for accurate patient details
- Avoid bringing high-voltage appliances (like heaters, toasters, kettles)
- Use the nurse call bell for assistance
- Use handrails, footstools, and grab bars provided for mobility support
- Seatbelts are available in wheelchairs and stretchers for secure transport
- Ensure an attendant is present with the patient whenever required
Patient Rights at Tulips Hospital
We recognize and respect every patient’s right to:
- Personal privacy, dignity, and cultural preferences
- Full confidentiality of health records
- Protection from abuse or neglect
- Information on diagnosis, treatment plan, costs, and care team
- Access to your medical records and second opinion options
- Raise complaints and seek redressal without fear
- Give informed consent before any surgery, blood transfusion, or high-risk treatment
Patient Responsibilities
We encourage patients and their families to:
- Share complete and accurate personal and family medical history
- Actively participate in care decisions and follow agreed treatment plans
- Notify us if you wish to change your doctor or shift to another facility
- Respect other patients, caregivers, and hospital policies
- Adhere to rules on visitors, smoking, noise levels, etc.
- Take responsibility for personal belongings and valuables
- Settle billing and financial obligations on time
📞 Need help or want to know more?
At Tulips Multispeciality Hospital, we believe that patient safety is a shared responsibility between our healthcare team and you. Together, we can ensure a safe, healing, and positive medical experience.
Call us at 044-45086262 or +91 90439 04292 to speak with our care team today.
